Patient participation group

We would like to invite you to join the Magdalen Medical Practice Patient Participation Group (PPG).

A PPG is a group of patients who provide feedback and perspective on the services we offer and contributes to the continuous improvement of services (a PPG is not a forum for complaints or single-issue campaigns, the practice has procedures for dealing with these on an individual basis).

Benefits for the patients

• Patients will have a better understanding and knowledge of the practice and its staff.
• Patients will benefit from improved communications.
• Patients will have a forum to suggest positive ideas and voice concerns.

Benefits for the practice and our staff

• Practices & staff will be able to plan services jointly with patients to increase their effectiveness.
• They will have a forum to voice concerns ideas and suggestions to patients.
• They will get closer to the community for whom they care.

• To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
• To improve the provision of health care.
• To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
• To provide assistance in development of new services.
• To encourage a spirit of self help and support amongst patients to improve their health and social care.

All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.

Members should as far as possible, be representative of the surgery population.

To join:

• fill out a join our Patient Participation Group form
• phone us on 01603 475555

The PPG forum will meet bi-monthly either virtually or face to face at the practice, these meetings will last approx. 1 hour unless the agenda requires. Guest speakers maybe invited to attend also to provide information to the group on local services available.

Thank you to those patients who attended the last meeting, the next meeting will be confirmed. If you would like to attend, or know anymore information, please contact nwicb.mmp.admin@nhs.net or just let reception know.

Practice business manager,
Tracey Clarke

‘Together we can shape our future’