Opening Hours

In an Emergency

If you feel you have an urgent problem or life threatening condition do not call the practice or 111 you must telephone 999 immediately.

Reception Times

We are currently closed.

Monday08:00-18:30 (18:00-18:30 is a telephone service)
Tuesday08:00-18:30 (18:00-18:30 is a telephone service)
Wednesday08:00-18:30 (18:00-18:30 is a telephone service)
Thursday08:00-18:30 (18:00-18:30 is a telephone service)
Friday08:00-18:30 (18:00-18:30 is a telephone service)
SaturdayClosed
SundayClosed

Please note the practice will be closed between 13:00-14:00 for lunch, emergency phone line cover will be provided only.

Please note that appointments maybe offered from 07:30 daily.

Out of Hours Service

Emergency cover at such times is the responsibility of the NHS England, which has contracted the East of England Ambulance Trust to provide the service. Their team includes doctors, nurses and paramedics. They will give advice over the phone, arrange to see the patient at their clinic at the Community Hospital (the old West Norwich Hospital) on Bowthorpe Road or make a home visit, as appropriate. The 111 service is free from landlines AND mobiles. They can give advice, signpost patients to the most appropriate service and, where necessary, arrange for an ambulance.

Enhanced Access Appointments

Magdalen Medical Practice recognises that not all patients are able to attend practice during the normal opening hours of 08:00 – 18:30, so in order to provide greater choice and to meet the needs of all patient groups additional appointments are now available.

A survey was carried out and The Practice Patient Participation Group were consulted, and it was agreed that appointments should be available earlier in the mornings in order to support patients prior to them attending work or school. In addition to that further appointments are available from 18:30 – 20:00 and 09:00 – 17:00 on Saturdays. These appointments maybe in way of face to face, telephone or online consultations and could also be offered for you to attend at another location across the PCN.